Gnani.ai & Razorpay Launch Agentic AI Platform for in-call UPI Payments
On February 27, 2026, the Indian AI firm Gnani.ai and fintech company Razorpay launched a new agentic Artificial Intelligence (AI)-powered collections platform that can complete Unified Payments Interface (UPI) payments during live customer calls.
About Agentic AI Platform:
Integrations: The platform connects Gnani.ai’s agentic AI systems directly with Razorpay’s Model Context Protocol (MCP) server, an AI-native layer tied into Razorpay’s payment infrastructure.
Tracking: It enables the AI to assess a customer’s payment intent, generate a payment link or UPI collect request, and track and confirm the payment status during the same call.
Features: The platform supports one‑time and mandate-based recurring UPI payments, with plans to add card and digital wallet options. It also supports multiple Indian languages and ensures secure, compliant transactions.