Mangaluru Airport Wins 2025 Global ASQ Best Arrivals Award for Second Consecutive YearIn February 2026, Mangaluru International Airport (MIA), Mangaluru, Karnataka, was honoured with the 2025 Airports Service Quality (ASQ) Customer Experience Award in the ‘Best Airport at Arrivals’ category, marking its second consecutive win.
About 2025 ASQ Awards:
Organiser: The Airports Council International (ACI), in partnership with gold sponsor International Aeronautical Telecommunications Society (SITA), organises the ASQ Awards.
Key Categories: Awards included Best Airports at Arrivals (6 airports), Best Airports at Departures (88 airports), Most Dedicated Staff (23 airports), Easiest Airport Journey (26 airports), Most Enjoyable Airport (23 airports), and Cleanest Airport (29 airports).
Indian Airports:
About 2025 ASQ Awards:
Organiser: The Airports Council International (ACI), in partnership with gold sponsor International Aeronautical Telecommunications Society (SITA), organises the ASQ Awards.
Key Categories: Awards included Best Airports at Arrivals (6 airports), Best Airports at Departures (88 airports), Most Dedicated Staff (23 airports), Easiest Airport Journey (26 airports), Most Enjoyable Airport (23 airports), and Cleanest Airport (29 airports).
Indian Airports:
- At Arrivals category: Out of six global winners in Best Airports at Arrivals, four were from India: MIA (Mangaluru, Karnataka), Chaudhary Charan Singh International Airport (Lucknow, Uttar Pradesh, UP), Rajiv Gandhi International Airport (Hyderabad, Telangana), and Kempegowda International Airport (Bengaluru, Karnataka).
- At Departures category: In the over 40 million passengers/year category, Chhatrapati Shivaji Maharaj International Airport (Mumbai, Maharashtra) and Indira Gandhi International Airport (New Delhi, Delhi) were recognized, while Lucknow’s CCS International Airport topped the 5–15 million passengers/year segment.
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