BoB Launches AI-enabled ‘bob SAMVAD’ to Eliminate Language Barriers
In March 2026, Bank of Baroda (BoB), one of India’s leading Public Sector Banks (PSBs), launched ‘bob SAMVAD’, an industry-first Artificial Intelligence (AI)-powered, in-house developed multilingual conversational platform designed to eliminate language barriers at bank branches.
In March 2026, Bank of Baroda (BoB), one of India’s leading Public Sector Banks (PSBs), launched ‘bob SAMVAD’, an industry-first Artificial Intelligence (AI)-powered, in-house developed multilingual conversational platform designed to eliminate language barriers at bank branches.
- This new offering of bank was formally unveiled by M. Nagaraju, Secretary, Department of Financial Services (DFS), Ministry of Finance (MoF), in Mumbai, Maharashtra.
About bob SAMVAD:
Multilingual Support: The newly launched digital platform supports real-time, low-latency, two-way communication across 22 Indian languages.
Technology : It uses advanced AI-powered speech recognition, Natural Language Processing (NLP), and real-time translation technologies, facilitating instant, context-aware conversations.
Sponsored Advertisement
- It also supports text-to-speech functionality, displaying conversation as text on screen, with an optional audio mode.
Implementation: For the initial phase, the new initiative will be rolled out across 250 branches in 5 states: Tamil Nadu (TN), Karnataka, Telangana, Andhra Pradesh (AP), and Maharashtra.
No comments yet. Be the first!